Privacy and Cookie Policy

We are committed to protecting your privacy!

The Privacy and Cookies Policy of our company (hereinafter referred to as the Policy) determines how we collect and handle your personal data, i.e. explains what information we collect about you and how we use it. At the same time, this Policy explains the technical way in which cookies are used to technically collect your personal data and explains how you can change cookies settings or refuse to use them.

The Privacy and Cookies Policy supplements the General Terms and Conditions on this website and changes it in the part related to the protection of personal data, all in order to comply with the General Data Protection Regulation (GDPR).

The identity and contact details of the operator, collector and processor of personal data on the website www.gorda.rs is the legal entity Veljko i sinovi 1994 d.o.o. (hereinafter referred to as the Operator or We), with the following information:

Tax identification number (PIB): 109874366

Personal ID/Company number: 21258750

Name and surname of legal representative: Valentina Simić

Company headquarters information: Obilićev venac 18, 11000 Belgrade

Information on place of production: Velereč bb, 32300 Gornji Milanovac

Telephone number: +381 69 2662 979

E -mail: info@gorda.rs

The Operator can hire a third party (legal or natural persons) for the purpose of collecting and processing personal data. When the Operator hires a third party, the third party gets the status of Processor.

If you wish to contact us regarding your personal information or this Policy, please use the contact information listed above.

By submitting a confirmation, i.e., by clicking on the “Accept” button, which is located on the first page of our Website, you declare that you have read, understood and that you agree with the General Terms and Conditions as well as the Privacy and Cookies Policy.

By clicking on the second button “Accept”, which is located at the bottom of the Website, you declare that you have read, understood and that you agree with the technical characteristics of cookies and that you accept our way of collecting data. By clicking on the second button “Reject” or “No, I am not”, you refuse the collection of your personal data. When pressing the “View all preferences” button, you can modify, i.e. include portions of cookies.

Our records of your acceptance of this Policy, the date of acceptance and acceptance of any future changes to this Privacy Policy are considered written proof of your consent.

How do we collect and handle your data and what personal data do we collect?

Personal data is collected directly from you, only when you use the Website and our services or automatically when you access the website www.gorda.rs.

We may process the following categories of personal data:

• Identification data such as your name, surname, gender, title, citizenship, date of birth, postal address, place of residence, e-mail address and telephone number, your wishes and interests, information that you reveal once you contact us.
• Information that is collected automatically: Login information, such as your IP address
• We may also indirectly collect from our social media partners the fact that you use their social networks and associated advertising identifiers.

Personal data shall not be retained longer than necessary for the purposes of this Policy, for a maximum of ten years after the expiration of your contract with the company (if one exists), unless longer or shorter retention periods apply by law.

We collect and process your personal data for the following purposes:

• In order to comply with our legal obligations (the Law on Consumer Protection and the General Data Protection Regulation – GDPR) and to enable you the free will to enter into a contract with us)
• To offer any other services, current or future, related to the services we provide and which are derived from the Terms and Conditions
• To improve our products and services, as well as our relationship with our clients
• To monitor general statistics and better understand the wishes and needs of our clients, thereby improving our website and products/services
• To communicate with Users, via “Contact Us” or similar forms
• To place targeted ads and find potential Users such as you, who are social media users in countries where your consent is not required.

The Operator can share your personal data with:

• • Processors, which may be current or future third parties (legal or natural persons) hired by the Operator. The types of jobs that can be performed by current or future processors are: hosting jobs/services, hosting support, providing business support services as well as Processors that are hired for other marketing purposes (sending e-mails, statistical analysis services), web design services and Website programming services.
• • Furthermore, users of your personal data can be Social Media (social networks and Google Analytics) if you are actively logged into your social media and have previously given them consent regarding their Privacy Policy.

The Website may contain links to third parties. In these circumstances, we are not responsible for the content, privacy notices or actions of third-party websites.

The manner in which we collect your personal information is by using certain types of cookies. For more information about cookies, the technical methods of collecting cookies are below (section: Technical method of using cookies).

Technical method of using cookies

A “cookie” is a text file or setup information that is stored on your computer, tablet, or phone when you visit the Website.

It can help you by enabling our Website to identify the device you are using for access (such as a computer or mobile phone) and automatically signaling to our Website to adapt the form or content to your device.

Cookies and some other data stored on your device, that at the same time give consent that we may collect certain types of your Personal Data, are only used in order to:

• Provide you with a better experience of the Website, by displaying customized content in the form required by your device and based on what you have previously viewed.
• Enable you to adjust personal settings (remember that you agree, to select the country and language).
• Enable you to protect your safety.
• Measure and improve our product/service.
• Measure statistics together with our partners.

Our Website contains our cookies as well as third-party cookies that enable you to use the Website and navigate through it in an easier way. Some of these cookies are also used for the purpose of statistics, analytics and placement of certain advertisements.

When you first visit the Website, you will get a pop-up about all the cookies we use, what data they collect and for what purposes. All cookies are classified into the following categories: Necessary and Optional.

NECESSARY

Necessary cookies are required for the basic functioning of the website, such as: confirmation that the visitor is an adult and whether they want optional cookies. These cookies do not store any personal information. Without necessary cookies, it is not possible to use the website optimally.

is_adult - serves to check whether the user has confirmed that they are an adult or not

gdpr-facebook-pixel - through this plugin we know whether to turn on Facebook Pixel or not

gdpr-google-analytics - through this plugin we know whether to turn on Google Analytics or not

OPTIONAL

These cookies allow us to create an analysis of the usage of our website, such as: measuring traffic, number of visits and how to use the website to improve the quality and content of services offered. This website uses cookies for Google Analytics and Facebook Pixel.

Google Analytics

_ga - Used to distinguish users

_gid - Used to distinguish users

Facebook Pixel

fr - is used to deliver, measure and improve the relevancy of ads

usida - This is a cookie that has been set by Facebook to aid with their functionality

wd - This cookie is used by Facebook** for performance

datr - This Facebook** cookie identifies browsers for purposes of security and site integrity, including for account recovery, and identification of potentially compromised accounts

dpr - This is a cookie that has been set by Facebook to aid with their functionality

Your rights

According to the Law on Data Protection, you have the following rights related to your personal data, which is stored with the Operator: These rights are the rights to access, change or supplement, delete, limit and file objections, the right to information about the identity of third parties to whom your personal information is transferred.

You also have the right to file a complaint with a supervisory authority. If you need more information and have questions regarding the processing of data by the Operator or you need help to lodge a complaint with a supervisory authority, you can contact us via the contact information in the introductory section of the Policy.

Our rights

The Operator may update the Privacy and Cookies Policy at any time and without notice. It is your responsibility to regularly re-read these Terms and Conditions and the Privacy and Cookies Policy.

The Privacy and Cookies Policy was last updated on 25 April 2021.